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New Online EC Submission System

Saturday, February 29, 2020 - 13:22

Dear Student,

We heard you!

You have been sending us feedback about the issues you faced on submitting extenuating circumstances (EC) and how we can improve your experience.

With this improvement, you no longer need to print and submit the hard copy of your EC application. All you need to do is to go to APSpace > More > e-Forms (Forms & Applications) and find the “EC Submission Form”.


Also, you can access the e-form through APSpace mobile app and laptop or desktop browser (Firefox preferred). In other words, you can use your mobile phone camera to take a picture of supporting documents.


Guide: What is extenuating circumstances (EC) and how to submit it online?



– all supporting documents must be uploaded along with your online submission

– keep your supporting documents for at least six months. You may be required to submit the hard copy (if needed).


EC terms & conditions

Operating Hours

Immigration (Visa)


10.30am to 01.00pm

03.00pm to 5.00pm


10.30am to 01.00pm

03.00pm to 4.00pm

Closed on Sundays and Public Holidays