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WANT TO JOIN OUR TEAM?

Friday, November 24, 2017 - 12:01
J&I_1308

Insistent Technologies & Consulting Sdn Bhd

Incident Control Agent
Requirements:

  • Full Time | Local Students
  • Responsible for the resolution of service request and associated services issues for nominated customers in ‘real time’. This includes proactively monitoring of open tickets to ensure achievement of contracted service levels. Post processing of service requests by documenting individual services / agreements and verification of debriefing information.
  • Ideally professional education in service or process oriented profession. In individual cases it is possible to assign the function to an employee, if the essential professional knowledge is acquired by work experience.

 

Contact Person Vinit Kumar
Designation Director
Email vinit@insistenttech.com
Website www.insistenttech.com

 

Operating Hours

Immigration (Visa)

Monday-Friday:

10.30am to 01.00pm

03.00pm to 5.00pm

Friday:

10.30am to 01.00pm

03.00pm to 4.00pm

Closed on Sundays and Public Holidays